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Privacy Policy

 

Privacy Policy

This document describes how we use and process your personal/business data.. As an added bonus, it also tells you how to contact us if you have questions about your personal/business data, which we’re more than happy to answer. Please also read our separate Cookie Statement, which tells you how Skillko.com makes use of cookies and other similar technologies.
 Skillko.com offers online training-related services through our own websites and mobile apps, as well as through other online platforms such as partners’ websites and social media. Why point that out, you ask? Well, here’s the thing. All the information that follows applies to not one, not two, but all of these platforms. Several platforms, one privacy statement.

 

This one privacy statement applies to any kind of information we collect through these platforms or other means connected to these platforms (such as contacting our customer service team via email). It makes for a lot less tedious reading.

 This Privacy Policy sets forth Skillko Limited policy with respect to information including personally identifiable data, such as your first and last name, title, company name, email address. Date of Birth and telephone number. (“Personal Data”) and other information that is collected from visitors to the Site and Services. This Privacy Policy describes how Skillko Limited collects, uses, shares and secures the personal information you provide. It also describes your choices regarding use, access and correction of your personal information. The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged Skillko Limited.

 

If you reside in the European Union (“EU”), United Kingdom, Lichtenstein, Norway, Iceland or Switzerland, you may have additional rights with respect to your Personal Data, as further outlined below. These rights may include rights under the EU’s General Data Protection Regulation (“GDPR”), if you are a resident of the EU, United Kingdom, Lichtenstein, Norway or Iceland.

We might amend the Privacy Statement from time to time. If you care about your privacy, visit this page regularly and you’ll know exactly where you stand.

 

If you disagree with this Privacy Statement, you should discontinue using our services. If you agree with our Privacy Statement, then you’re all set to book or post your next course.

 

What kind of personal information does Skillko.com collect?

 

We can’t help you book the perfect Trainer/Trainers without information, so when you use our services there are certain pieces of information we ask for. This is pretty basic stuff – your name, preferred contact details, email address, company name, Date of birth, training certificates, account booking history  and your payment information. In addition to this, we also collect information from your computer. This can include the IP address, the browser you use, and your language settings. There are also situations in which we receive information about you from others or automatically collect other information. This is the basic overview of the information we collect

 

Why does Skillko.com collect and use your personal/business data?

 

The main reason we ask you for personal details is a pretty good one – it’s to help administer your online bookings, ensure you get the best service possible and keep your information safe. We also use your personal/business data to contact you and to inform you of our latest deals and special offers.

 

How does Skillko.com share your data with third parties?

 

There are different parties integrated into the Skillko.com services in various ways and for various reasons. The primary purpose is to share your Booking data with the Trainer/Trainers to complete your Booking. There are also other parties which can receive some of your data, which are parties we involve to provide you with the Skillko.com services, financial institutions, advertisers or in some cases authorities.

By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy.

 

How does Skillko.com process communications that you and your booked Trainer/Trainers may send to Skillko.com?

 

Skillko.com can help businesses and Trainer/Trainers partners exchange information and requests about Trainer/Trainers and existing Bookings, directing the communications through Skillko.com.

 

How does Skillko.com make use of mobile devices?

 

We offer free apps through which we also collect and process personal/business data. At present the app will only have the individual’s information for what training certificates they have.

 

How does Skillko.com make use of social media?

 

The use of social media services may be integrated with the Skillko.com services in various ways, which will involve us collecting some of your personal/business data or the social media provider receiving some of your information.

 

What security and retention procedures does Skillko.com put in place to safeguard your personal/business data?

 

In accordance with European data protection laws, we observe reasonable procedures to prevent unauthorized access to, and the misuse of, personal/business data. Full credit card details will be stored for no longer than 10 days.

 

How does Skillko.com treat personal/business data of children?

 

Skillko.com is a service you are only allowed to use if you are over 18 years of age. We only process information about children with the consent of the parents or legal guardians. 

 

How can you control the personal/business data you have given to Skillko.com?

 

You always have the right to review the personal information we keep about you. You can request an overview of your personal/business data by emailing us to the email address stated below. Please write ‘Request personal information’ in the subject line of your email to speed things along a bit. You can also request to cancel your account at any time.

 

Who is responsible for the processing of personal/business data on the Skillko.com website and apps?

 

Skillko.com, located in Westport, Republic of Ireland controls the processing of personal/business data on its websites and mobile apps. 

 

 

What kind of personal information does Skillko.com collect?

 

Personal information you give to us.

 

Skillko.com collects and uses information which you provide to us at setup or booking stage. When you make a Booking, you are (as a minimum) asked for your name and email address. When you set up for a licence account we will ask you for business/home address, telephone number, payment information, Business registration number, person in control of booking details, VAT Numbers.

If you need to get in touch with our customer service team, or reach out to us through other means (such as through social media, or communicating with your booked Trainer/Trainers through our site) we will collect information from you there too. After a course, trainees can be asked to provide a review to help ensure future trainees/bookers get exactly what they’re looking for.

 

There are also other instances where you’ll provide us with information. For example, if you’re browsing with your mobile device, you can enable Skillko.com to see your current location or grant access to your contact details – this helps us provide you with the best possible service. You can also open a user account, which allows you to save your personal settings, review previous bookings or plan and manage future Bookings.

 

You may participate in referral programs or sweepstakes, and doing this will also mean providing us with personal information. In addition to that, you can provide us with feedback or ask for help with using the Skillko.com training services.

 

Personal information you give us about others.

 

You might not simply be booking Trainer/Trainers for yourself. You may be booking courses for other trainees whose details you provide as part of the Booking, or you may make a Booking on behalf of someone else. If you maintain a Skillko.com for Business account, you can save your certificates from the courses as well as manage the bookings of others. In some cases, you can use Skillko.com to share information with others. This might take the form of forwarding a wish list or participating in referral programs, but such information may only be used as described in the offered interface.

 

However, at this point we have to point out that it’s your responsibility to ensure that the person or people you have provided personal information about are aware that you’ve done so, and have accepted how Skillko.com uses their information.

 

Personal information we collect automatically.

 

Even if you don’t end up making a Booking, when you visit our websites or apps we may automatically collect certain information. This includes your IP address, the date and time you accessed our services, the hardware, software or internet browser you use and information about your computer’s operating system, like application versions and your language settings. We might also collect information about clicks and which pages have been shown to you.

 

If you are using a mobile device, we might also collect data that identifies your mobile device, device-specific settings and characteristics, location details, app crashes and other system activity. When you make a Booking, our system registers through which means and from which websites you have made your Booking or entered the Skillko.com websites and/or apps.

 

Personal information we receive from other sources.

 

It’s not just the things you tell us, though – we may also receive information about you from other sources. These include business partners, such as affiliate partners, and other independent third parties, and anything we get from them may be combined with information provided by you.

 

Another example may be that we may integrate calling services into our platforms to enable you to connect with the booked Trainer/Trainers about your course, and when we do we receive metadata about call activities (such as where you called, who you are and the date and length of the call). We may also receive information about you when you use certain social media services. So when you link your Skillko.com user account to your social media account, personal information may be shared with Skillko.com by that social media provider, but only when it’s OK with you for them to do so.

 

Trainer/Trainers partners may share information about you with Skillko.com too – this may happen if you have support questions about your pending Booking, when disputes arise about a Booking or there is other communication about your Booking via Skillko.com.

 

 

Why does Skillko.com collect and use your personal/business data?

 

We use the information collected about you for various purposes. Your personal/business data may be used in the following ways:

  • Bookings: First and foremost, we use your personal/business data to complete and administer your online Booking, which is pretty central to what we do as a company! We may also offer you other products and services from third parties. These will be via our online services, and if you choose to utilise these we will use your information to complete and administer your order just as we would if you booked a Trainer/Trainers only.
  • Customer service: We provide international customer service from our local offices. Sharing your details with our customer service staff allows us to respond when you need us – including helping you to find appropriate Trainer/Trainers and responding to any questions you might have about your Booking (or any other queries, for that matter).
  • Account facilities: Skillko.com users can create a user & business account on our websites or apps. We use the information you give us to administer this account, allowing you to do a number of useful things. You can manage your bookings or other purchases, make future Bookings easily when the courses are running out of date and manage your personal/business settings. Managing personal & business settings allows you to keep and share lists, see previously searched Trainer/Trainers easily and to check other related information you have provided. It also allows you to see any reviews you have submitted. If you want, you can share certain information in your user/business account by creating a public profile that’s associated with either your own first name, business name or a screen name of your choice. Skillko.com for Business account holders can save contact details in their account facility, manage their business Bookings and link other account holders to the Skillko.com for Business account.
  • Marketing activities: We also use your information for marketing activities. These activities may include:
  • Using your contact information to send you news of training-related products and services when you make a Booking with us or set up a user account. You can unsubscribe from these marketing communications quickly, easily and at any time – just click on the “Unsubscribe” link included in each newsletter.
  • Based on the information you share with us, individualised offers may be shown to you on the Skillko.com website, in mobile apps or on third-party websites/apps (including social media sites). These may be offers that you can book directly on the Skillko.com site, or third-party offers or products we think you might find interesting.
  • When you participate in other promotional activities (such as sweepstakes, referral programs or competitions), relevant information will be used to administer these promotions.
  • Communicating with you: There may be other times when we get in touch, including by email, by post, by phone or by texting you – which method we choose depends on the contact information you’ve previously shared with us. And we process the communications you send to us. There could be a number of reasons for this, including:
  • Responding to and handling any requests you or your booked Trainer/Trainers have made. Skillko.com also offers guests and Trainer/Trainers partners various means to exchange information, requests, and comments about Trainer/Trainerss and existing Bookings directed through Skillko.com. For more information, scroll down a bit and read the section titled “How does Skillko.com process communications that you and your booked Trainer/Trainers may send through Skillko.com?”.
  • If you have not finalised a Booking online, we may email you with a reminder to continue with your Booking. We believe that this additional service benefits you as it allows you to carry on with a Booking without having to search for Trainer/Trainers or fill in your Booking details again.
  • When you use our services, we may send you a questionnaire or invite you to provide a review about your experience with Skillko.com.
  • We may also send you other material related to your Bookings, such as how to contact Skillko.com if you need assistance while you are on your course, and information that we feel might be useful to you in planning your trip or getting the best out of your course. We may also send you material related to upcoming Bookings or a summary of previous Bookings you made through Skillko.com.
  • Even if you do not have an upcoming Booking, we may need to send you other administrative messages, which may include security alerts.
  • Market research: We sometimes ask our customers to take part in market research. Any additional personal details that you give us as part of the market research will be used only with your consent.
  • Promotion of a safe and trustworthy service: In order to create a trustworthy environment for you, your fellow co workers, Skillko.com’s business partners and our Trainer/Trainers partners, we may use personal/business data for the detection and prevention of fraud and other illegal or unwanted activities. Similarly, we may use personal/business data for risk assessment and security purposes, including the authentication of users and Bookings. For such purposes, we may have to put certain Bookings & registration on hold.
  • Improving our services: We also use personal/business data for analytical purposes. This is part of our drive to improve our services and enhance the user experience, but can also be used for testing purposes, troubleshooting and to improve the functionality and quality of our online training booking services. The main goal here is to optimise and customise our online platform to your needs, making our site easier and more enjoyable to use.
  • Guest reviews and other destination-related information: During and after your course at any Trainer/Trainers you book through us, you may be invited to submit a trainer review. This invite may ask for information about the Trainer/Trainers, the location and other services you may have booked through Skillko.com.
  • Account holders can choose to display a review with a business name or a real name. In addition to this, your review can be displayed anonymously. By completing a guest review, you are agreeing that it can be displayed (as described in detail in our Terms and Conditions) on, for example, the relevant Trainer/Trainers information page on our websites, on our mobile apps, on our social media accounts and social media apps, or on the website of the relevant Trainer/Trainers or business partner’s website. This is to inform other businesses/guest bookers about the quality of the Trainer/Trainers you completed training with in, the location of the training or the other services you have used.
  • If you indicate whether a trainer review is helpful or not, we will aggregate this with feedback from other customers in order to sort and prioritise guest reviews. We may use the information in your lists or in other destination-related information you share with us in an anonymous form, unless you have included this information in your public profile. This is to help other travellers like you find the right destination and the best Trainer/Trainers to suit them.
  • Call monitoring: When you make calls to our customer service team, Skillko.com uses an automated telephone number detection system to relate your telephone number to your existing Bookings – this can help save time for both you and our customer support staff. Our customer service staff may still ask for authentication, which ensures that your Booking details are kept confidential.
  • During calls with Skillko.com support staff, live listening may be done or calls may be recorded for quality control and training purposes. Recordings are kept for a limited amount of time and automatically deleted, unless Skillko.com has a legitimate interest to keep such recording for a longer period (as reasonably necessary), including for fraud investigation purposes. Any call recordings will be handled in accordance with this Privacy Statement.
  • Legal purposes: Finally, in certain cases, we may need to use your information to handle and resolve legal disputes, for regulatory investigations and compliance, or to enforce the terms of use of the Skillko.com online Booking service as reasonably expected.
  •  

To process your information as described above, we rely on the following legal bases:

 
  • Performance of a contract: The use of your information may be necessary to perform the contract that you have with us. For example, if you use our services to make an online Booking, we will use your information to carry out our obligation to complete and administer that Booking under the contract that we have with you.
  • Legitimate interests: We may use your information for our legitimate interests, such as to provide you with the best suitable content of the website, emails and newsletters, to improve and promote our products and services and the content on our website, and for administrative, fraud detection and legal purposes.
  • Consent: We may rely on your consent to use your personal information for certain direct marketing purposes. You may withdraw your consent at any time by contacting us at the addresses at the end of this Privacy Statement. 

 

How does Skillko.com share your data with third parties?

 

In certain circumstances, we’ll share your personal/business data with third parties.

 

  • The Trainer/Trainers you booked: In order to complete your Booking, we transfer relevant Booking details to the Trainer/Trainers you have booked. This may include your/business name, contact details, payment details, the names of trainees on the course with you/for the business and any preferences you/the business specified when you/the business made your booking. If you/the business have a query about your Booking, we may contact the Trainer/Trainers provider and ask them to handle your request. Unless payment is made during the book process via the Skillko.com website, we will forward your credit card details to the booked Trainer/Trainers for further handling (assuming you’ve provided us with those details during your booking process). In cases of Booking-related disputes, we may provide the Trainer/Trainers provider with information about the Booking process as needed. This may include a copy of your Booking confirmation as proof that a Booking was actually made.
  • Third-party service providers: We may use service providers to process your personal/business data on our behalf. This processing is for several purposes, including for example sending out marketing material. Third party service providers are bound by confidentiality clauses and are not allowed to use your personal/business data for other purposes.
  • Payment providers and (other) financial institutions: When a chargeback is requested for your Booking by either you or by the holder of the credit card used to make your Booking, we may need to share certain Booking details with the payment service provider and the relevant financial institution to handle the chargeback. This may also include a copy of your Booking confirmation or the IP address used to make your Booking. We may furthermore share information with relevant financial institutions, if we consider it strictly necessary for fraud detection and prevention purposes.
  • Competent authorities: We disclose personal/business data to law enforcement insofar as it is required by law or is strictly necessary for the prevention, detection or prosecution of criminal acts and fraud. We may need to further disclose personal/business data to competent authorities to protect and defend our rights or properties, or the rights and properties of our business partners.

 

How does Skillko.com process communications that you and your booked Trainer/Trainers may send through Skillko.com?

 

Skillko.com offers you and Trainer/Trainers partners various means to communicate about Trainer/Trainers and existing Bookings, directing the communications through Skillko.com. You can contact Skillko.com with questions about your Booking or about your Trainer/Trainers partners via the messaging platform, the Skillko.com app, and via other channels that we may make available.

 

Skillko.com may access communications and may use automated systems to review, scan, and analyse communications for security purposes; fraud prevention; compliance with legal and regulatory requirements; investigations of potential misconduct; product development and improvement; research; customer engagement, including to provide you with information and offers that we believe may be of interest to you; and customer or technical support. We reserve the right to block the delivery of or review communications that we, in our sole discretion, believe may contain malicious content, spam, or may pose a risk to you, Trainer/Trainers partners, Skillko.com, or others. Note, all communications sent or received using Skillko.com communication tools will be received and stored by Skillko.com. Business partners through whose platform you made the Booking and Trainer/Trainers partners may choose to communicate with you directly via email or other channels that Skillko.com does not control.

 

 

How does Skillko.com make use of mobile devices?

 

We offer free apps for a variety of mobile devices, as well as versions of our regular website that have been optimized for mobile and tablet browsing. These apps and mobile websites process the personal details you give us in much the same way as our website does – and they also allow you to use location services to find Trainer/Trainers nearby. They can also manage your certificates from the training courses you have completed. With your consent, we may send you push notifications with information about your next Booking. You may grant us access to your location data or contact details in order to provide services requested by you. Please read the instructions of your mobile device to understand how to change the settings and enable the sharing of such data or the receipt of push notifications.

 

Skillko.com may make use of something known as cross-device tracking in order to optimize our services and marketing activities. This may be done with or without the use of cookies. For more information about cookies and other similar technologies, please see our Cookie Statement below. With cross-device tracking, Skillko.com is able to track user behaviour across multiple devices. As part of cross-device tracking, Skillko.com may combine data collected from a particular browser or mobile device with another computer or device linked to the computer or device from which the data was collected.

 

In order to optimize the content of the Skillko.com newsletter, Skillko.com combines the searches and Bookings made from different computers and devices while you are logged into your user account on each of these computers and devices. If you do not want Skillko.com to combine such data for newsletter generation or to optimize the content of our websites and/or apps, either log out of a device or computer or unsubscribe from the Skillko.com newsletter.

 

Personalised advertisements shown to you on other websites or in apps, can be offered based on your activities on linked computers and devices. By opting out of the NAI behavioural advertising program (see in our Cookie Statement under “What are your choices”), you can opt out of cross-device tracking for advertisement purposes. You should know that logging out of your user/business account will not actually mean that you opt out of personalised advertisements.

 

 

How does Skillko.com make use of social media?

 

At Skillko.com, we use social media in different ways. We use it to facilitate the use of online Booking services.

 

Log in with your social media account. We may offer you the opportunity to sign in to a Skillko.com user account with your social media account, which saves you from having to remember different user names and passwords for different online services. After you’ve signed in once, you’ll always be able to use your social media account to sign in to your Skillko.com account. You can decouple these accounts from each other at any time too.

 

Integration of social media plugins. We have also integrated social media plugins into the Skillko.com website and apps. This means that when you click on one of the buttons (such as Facebook’s ‘Like’ button) certain information is shared with these social media providers. If you are logged in to your social media account at the same time, your social media provider may relate this information to your social media account and possibly present your actions on your social media profile to be shared with others in your network.

 

Other social media services and features. We may also integrate other social media services (like social media messaging) to interact with Skillko.com or with your contacts about our services. We may also maintain social media accounts and offer apps on several social media sites. Whenever you connect with Skillko.com through social media, your social media service provider may allow you to share information with Skillko.com. If you choose to share, you will generally be told by your social media provider which information will be shared. For example, when you log into a Skillko.com user account with your social media account, certain information (as authorized by you to your social media provider) may be shared with Skillko.com. This might include your email address, age in your user account.

 

When you register with a Skillko.com social media app or connect to a social media messaging service without having a Skillko.com user account, the information you choose to share with us may include the basic information available in your social media profile (including your email address, status updates and a list of your contacts). We’ll use this information to help provide you with the service you requested – for example, to forward a message you want to send to your contacts or to create a personalised user experience in the app itself or on our websites. Your social media provider will be able to tell you more about how they use and process your data whenever you connect with Skillko.com through them.

 

 

What security procedures does Skillko.com put in place to safeguard your personal/business data?

 

In accordance with European data protection laws, we observe reasonable procedures to prevent unauthorized access to, and the misuse of, personal/business data.

 

We use appropriate business systems and procedures to protect and safeguard the personal/business data you give us. We also use security procedures and technical and physical restrictions for accessing and using the personal/business data on our servers. Only authorized personnel are permitted to access personal/business data in the course of their work.

 

Where we collect your personal data:

(i) we shall cooperate with and assist you to execute your obligations under the applicable Data Protection Laws in relation to your rights: (a) of rectification of personal data, (b) of erasure of personal data, (c) to restriction of processing of personal data, (d) to portability of personal data, (e) to object to the lawfulness of the processing of personal data, and (f) to not be subject to a decision based solely on automated processing; and

(ii) in the case of a breach of this paragraph, we shall without undue delay, and in any event with twenty-four (24) hours, notify you of the breach.

 

When your full credit card details are needed as part of the Booking process, they are stored by us for a maximum of 10 days. After that, your credit card data (either full or partly) will be either permanently deleted or will remain secured, with limited access, for fraud detection purposes. You may also store your credit card details in your user account. If you choose to do this, your credit card details will be stored in hashed form, with the exception of the last four digits of your credit card number. That way, you’ll know which card you’re using when you come to pay.

 

 

How does Skillko.com treat personal/business data of children?

 

The services offered by Skillko.com are not directed at children under 18 years old. The use of any of our services is only allowed with the valid consent of a parent or a guardian. If we receive information from a child under 18 years old, we reserve the right to delete it. In limited cases as part of a Booking, purchase of other training-related services, or in exceptional other circumstances (such as features addressed to families) Skillko.com may collect and use information of children only with the consent of the parent.

 

 

How can you control the personal/business data you have given to Skillko.com?

 

You always have the right to review the personal/business information we keep about you. You can request an overview of your personal/business data by emailing us to the email address stated below. Please write ‘Request personal/business information’ in the subject line of your email to speed things along a bit.

 

You can also contact us if you believe that the personal information we have for you is incorrect, if you believe that we are no longer entitled to use your personal/business data, or if you have any other questions about how your personal information is used or about this Privacy Statement. Please email or write to us using the contact details below. We will handle your request in accordance with the applicable Irish data protection law. You can delete your user account at any time by signing into your account on the Skillko.com website and choosing to remove your account.

 

 

Who is responsible for the processing of personal/business data on the Skillko.com website and apps?

 

Skillko.com controls the processing of personal/business data on its websites and mobile apps. Skillko.com  is a private limited liability company, incorporated under the laws of the Republic of Ireland and has its offices at The Leeson Centre, Unity 7, Altamont Street, Westport, County Mayo, Ireland. If you have any suggestions or comments about this privacy notice, please send an email to customer.service@Skillko.com and we’ll get right back to you. When it comes to privacy, we’re always happy to talk.

 

 

Cookie Statement

 

Cookies and other tracking technologies can be used on our websites and apps in various ways, such as making the Skillko.com website work, to analyse traffic or for advertisement purposes. These technologies are used by us directly, including third party service providers and advertisers we work with. If you want to learn more about what a cookie is, how they are used and what your choices are, please read more here.

 

 

What is a cookie?

 

A cookie is a small amount of data that is placed in the browser of your computer or on your mobile device. So-called “first party cookies” (not as much fun as they sound) are cookies which are served by the entity operating the domain through which the cookie is served. Skillko.com’s own cookies are therefore “first party cookies”. In case we allow others to service cookies through the Skillko.com websites and apps, these cookies are so-called “third party cookies”.

 

In addition, there is a difference between session cookies and permanent cookies. Session cookies will only exist until you close your browser. Permanent cookies have a longer lifespan and are not automatically deleted once you close your browser. We strive to serve cookies or allow the serving of cookies with a maximum lifespan of 5 years. Only in exceptional circumstances, such as for security purposes and where absolutely necessary, will a cookie have a longer lifespan than that.

 

Next to cookies, other tracking technologies are used which are similar to cookies. These can include web beacons (also known as pixel tags, web bugs or gifs), tracking URLs or software development kits (SDKs). A web beacon is a tiny graphic image of just one pixel that can be delivered to your computer as part of a web page request, in an app, in an advertisement or in an HTML email message. Pixels can be used to retrieve information from your device, such as your device type or operating system, IP address, and time of visit. They are also used to serve and read cookies in your browser. Tracking URLs are used to understand from which referring website the Skillko.com websites or apps are used. SDKs are small pieces of code included in apps, which function like cookies and web beacons.

All these technologies are together referred to in this Cookie Statement as “cookies”.

 

 

How are cookies used?

 

Cookies are used for different purposes. They allow you to be recognised as the same user across the pages of a website, between websites or when you use an app.

 

Our website and apps use cookies for different purposes:

 

Technical cookies: We try to give our visitors an advanced, user-friendly website and apps that adapt automatically to their needs and wishes. To achieve this, we use technical cookies to show you our website, to make them function correctly, to create your user account, to sign you in and to manage your bookings. These technical cookies are absolutely necessary for our website to function properly.

Functional cookies: We also use functional cookies to remember your preferences and to help you to use our website and apps efficiently and effectively. For example, these cookies remember your preferred currency, your searches and your previously viewed Trainer/Trainers. We may also use cookies to remember your registration information so that you don’t have to retype your login credentials each time you visit our site. Your password will, however, always be encrypted. These functional cookies are not strictly necessary for the functioning of our website, but they add functionality and enhance your Skillko.com experience.

 

Analytics cookies: We use these cookies to gain insight into how our visitors use Skillko.com. This means we can find out what works and what doesn’t, optimize and improve our websites or apps, understand the effectiveness of advertisements and communications, and ensure we continue to be interesting and relevant. The data we gather can include which web pages you have viewed, which referring/exit pages you have entered and left from, which platform type you have used, which emails you have opened and acted upon, and date and time stamp information.

 

It also means we can use details about how you’ve interacted with the site, such as the number of clicks you make on a given page, your mouse movements and scrolling activity, the search words you use and the text you enter into various fields. We make use of analytics cookies as part of our online advertising campaigns to learn how users interact with our website or apps after they have been shown an online advertisement. This may include advertisements on third-party websites.

 

Commercial cookies: We use third-party cookies as well as our own to display personalized advertisements on our websites and on other websites. This is called “retargeting,” and it is based on browsing activities, such as the destinations you have been searching for, the Trainer/Trainers you have viewed and the prices you have been shown.

 

 

What are your choices?

 

To learn more about cookies and how to manage or delete them, simply visit allaboutcookies.org and the help section of your browser. In the settings for browsers such as Internet Explorer, Safari, Firefox or Chrome, you can set which cookies to accept and which to reject. Where you find these settings depends on which browser you use. Use the “Help” function in your browser to locate the settings you need.

If you choose not to accept certain technical and/or functional cookies, you may not be able to use some functions on our website. We currently do not support “Do Not Track” browser settings. In case a common standard has been developed which defines what exactly shall be meant by “Do Not Track” browser signals, we will review this policy again.

 

  • Advertising. When it comes to online advertising and marketing companies, we strive to only work with companies that are members of the Network Advertising Initiative (NAI) and/or the Interactive Advertising Bureau (IAB). Members of NAI and IAB adhere to industry standards and codes of conduct. NAI and IAB members allow you to opt out of behavioural advertising. Visit www.networkadvertising.org to identify the NAI members that may have placed an advertising cookie file on your computer.

To opt out of an NAI member’s behavioural advertising program, simply check the box that corresponds to the company from which you wish to opt out. You may also want to visit www.youronlinechoices.com or www.youradchoices.com to learn how to opt out of customized advertisement. Your mobile device may allow you to limit the sharing of information for retargeting purposes through its settings. Please be aware that opting out of an online advertising network does not mean that you will no longer receive or be subject to online advertising or marketing analysis. It means that the network from which you opted out will no longer deliver ads tailored to your web preferences and browsing patterns.

 

  • Analytics. In order to control the collection of data for analytical purposes through Google Analytics from certain browser types, you may want to visit the following link: Google Analytics Opt-out Browser Add-on (only for desktop). In order to control the collection of data for analytical purposes by Yandex.Metrica (a tracking pixel owned by Russian search engine YANDEX), users with language setting Russian, Ukrainian or Turkish may want to visit the following link: yandex.com. Yandex.Metrica is not used for users with any other languages. You also have an option to opt-out from Yandex personalized advertisement. In order to do so, please, visit this page and untick the box “Consider my interests”.
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If you have any questions, suggestions or comments about this cookie statement, please send an email to customer.service@skillko.com. This Cookie Statement may also be amended from time to time. So visit this page regularly to keep abreast of updates.

 

 

Last Updated: 23rd November, 2023